Support and complaints

Include your account email, the host and game name, the game date and any purchase reference. Briefly explain what happened and what you need help with. You may attach screenshots that do not contain sensitive information.

The host runs the game and verifies bingo claims. Contact the host first with questions about calls, house rules or prizes. If you cannot reach the host, email us and we will review the records available on Dabber.

Use the subject line “Complaint” and describe the issue clearly. We will review the available records and reply with an outcome or the next step. Cases involving a host, payment provider or external authority may take longer.

Use “Urgent” in the subject line when reporting suspected fraud, safeguarding concerns or misuse. Dabber is not an emergency service. If someone is in immediate danger, contact the emergency services.